Privacy Policy

Information we collect

We collect information in two ways:

• Information you provide. When you submit our contact form, request a demo, or email us, we collect the information you choose to share, such as your name, work email address, company, role, the planning systems you use, and the details of your request.
• Information collected automatically. When you visit the site, our hosting provider and standard web-analytics tools may log basic request data — IP address, user agent, referring URL, pages visited, and timestamps. We use this to operate the site, measure traffic, and diagnose issues.

We do not knowingly collect information from children under 16. We do not sell personal information.

How we use information

We use the information we collect to:

• Respond to your inquiries, schedule demos, and grant access to gated long-form content.
• Communicate with you about our products, relevant research, and updates you have asked to receive.
• Operate, secure, and improve the site and our services.
• Comply with legal obligations and enforce our terms.

How we share information

We share information only with:

• Service providers that help us run the business (for example, hosting, email, analytics, and CRM), under contracts that require them to protect the data and use it only on our instructions.
• Legal or safety reasons, where we reasonably believe disclosure is required by law, necessary to protect rights, property, or safety, or appropriate in connection with an investigation.
• Business transfers, such as a merger, acquisition, financing, or sale of assets, in which personal information may be transferred as part of the transaction.

Cookies and similar technologies

The site may use cookies and similar technologies to remember your preferences, keep you signed in to gated content, and measure how the site performs. You can control cookies through your browser settings. Disabling cookies may affect access to some areas of the site.

Data retention

We keep personal information only as long as we need it for the purposes described in this policy or as required by law. When it is no longer needed, we delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect the information we collect. No method of transmission or storage is perfectly secure, but we work to safeguard information against unauthorized access, loss, misuse, and alteration.

Your choices and rights

Depending on where you live, you may have rights under applicable law, such as the GDPR or the CCPA/CPRA, including the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your personal information, subject to certain exceptions.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent where we relied on it.

To exercise any of these rights, email info@pillar-ai.com. You can unsubscribe from marketing emails at any time using the link in any message we send you.

International transfers

Pillar AI is based in the United States. If you access the site from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. We take steps to protect it consistent with applicable law.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will take additional steps to notify you.

Contact us

Questions or requests about this policy can be sent to info@pillar-ai.com.